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FAQ

What is the production time for my doll?


Our dolls are handmade. It takes us 7*30 days to make one for you. When we receive your full payment, we will arrange shipping. Upon acceptance of the doll, a signature is required. Shipping takes 10~35 days.


Are there any known health risks? How difficult is it to keep my doll in a sanitary condition?


CATDOLL products are not known to cause health problems. A mild soap or detergent can be used to clean your doll in a sanitary manner.


CATDOLL is made of what material?


The CatDolls are made of high-quality thermoplastic elastomers (TPE), which are safe, have the highest tear resistance, and are also environmentally friendly. They have a stainless steel skeleton inside.


Is my doll able to sit, stand, and hold poses?


It is possible to pose your doll in most positions an average person can do without pain. For certain poses, however, the dolls require a stand or support because they cannot support their own weight. If you do not apply strong forces to its limbs in that pose, the doll can hold the position you put it in.


What is the range of the doll’s joints?


The joints on dolls have a wide range of movement - usually about 180 degrees or more. We use skeletons in our dolls that move in a lot of the same ways that real human beings do.


How strong are the doll’s joints?


CATDOLL Dolls joints are made from stainless steel. They’re very strong and designed to bend in a very human way. Although the joints are strong, bending a joint in an unnatural way, or forcing the doll into a position that would be difficult for most people could result in a broken joint and is considered misuse of the doll. A new doll's joints can be stiff and should be posed by using a firm two-handed grip on either side of the joint to avoid twisting the skin unnaturally. It is normal for the joints to creak from time to time. This will get less noticeable as time passes. Joints should be expected to loosen with use.


How flexible are the dolls?


Almost any position is possible with our doll's TPE skin, which is very flexible.
 The TPE skin as well as the internal joints are more stressed in some positions. An overstretched joint can break.


Can I warm up my doll? How?


CATDOLL can be warmed in a hot bath or heating blanket.


How do you have sex with a doll?


CATDOLL have 3 entries for penetration – oral, anal and vaginal. These entries are designed to give ultimate pleasure.


Can a doll support itself enough to do it “doggy” style?


No, you will need to use a support to assist the weight distribution for doggy style. The doll shoulder, elbow and knee joints do not lock and the dolls cannot support their own weight. We recommend supporting the doll’s upper body with pillows to assure that this position will be maintained during use. Posing the doll over a table or sofa also allows for doggy style positions.


Can I use my doll or doll accessory without lubricant?


For your pleasure and for best maintenance of your love doll, you should always use plenty of water based lubricant, and only use water based lubricants.


How much weight can the doll support?


Dolls can safely support over 400 lbs.


How can I store my doll?


The boxes in which the dolls are shipped are suitable for storage. For dolls with large breasts, a soft bra should be kept on the doll when she’s in storage. You should not leave boned or underwire bras or clothes on a doll for long periods of time. Don't position yourself in a highly stretched position for a long time. Even though TPE material is remarkably elastic, excessive stretching for long periods of time could result in deformation. Please reposition the model to its original position, with hands rested downward, after use.


How do I clean my doll?


As soon after you have used your doll as possible, flush the cavities out with warm water and antibacterial soap. The face of the doll can be removed for easy cleaning. You can run the face under hot water to clean it but avoid wetting the eyelashes.


Can I dress my doll in any type of clothing?


Yes, you can dress your doll in anything you like but we recommend avoiding thick clothing such as denim or boned items like corsets if you are leaving the doll dressed. Tight or heavy clothing can leave an impression in the skin which will become permanent after a while. If you wish to put jeans on your doll we recommend putting pantyhose on it first so that the denim will slide over the skin. Shirts that button, tie, snap or zip closed are easier to put on dolls than tops such as T-shirts or pullovers. When putting on a coat or parts of the clothes, if the clothes are too tight or it is inconvenient to dress the doll




 

If you are from Europe:
We have chosen a "safe way" for shipping teen sex dolls to European customers to protect their privacy.

Step 1: After you pay, your order will be shipped by airfreight directly to our warehouse in Hungary and we will use our name to pass customs and pay the tax. This means you don't have to face customs, we'll take care of all the risk.

Step 2: Once the package arrives at the warehouse, our QC reviewers will ensure everything is alright. UPS will then deliver the package. You can track your package after UPS picks it up. The total shipping time is approximately 10-17 days.
Another thing, when your doll arrives in your country, UPS will call you before shipping the "package" (no one knows what's inside) to your home. You can then discuss a time that's convenient for you.

Note:
In the event of a clearance problem, our company will take all responsibility and nothing will be the buyers' responsibility.
This suit is suitable for the following countries: UK 、France、Germany, Italy、Spain、Poland、 Bulgaria、 Estonia、 Greece 、Hungary、 Lithuania、 Latvia、 Romania、 Slovenia、 Slovakia、 Croatia、 Austria, Belgium、 Luxembourg、 Denmark、 Netherlands 、 Finland、 Ireland、 Portugal、 Sweden、 Czech Republic 、Northern Ireland

If you from others place
Canada,Russia ,Ukraine ,Malaysia, Singapore, India, we have other special lines, also including custom clear and tax cost,

NOTE: For countries outside the range listed above, please contact our sales department and confirm the shipping before placing an order!